Welcome to vatoSupport
Thank you for purchasing one of my items!
vatoSupport is here to help not just yourself, but also others. Unless you are posting sensitive information (server FTP info, log in credentials etc.) that you please make your ticket public for all others to be able to view. This way, repeated questions and answers can form a searchable knowledge base for everyone.
Register a New Account to Get Started
Have a question or are in need of support? Register a new account and submit a new Support Ticket. I will respond as soon as I can.
I generally do not offer support in the evenings or on the weekends (US Eastern time).
When requesting support, please include as much information as possible.
· Answering questions about the item’s included features and functionality
· Fixes for bugs and reported issues with the item
· Providing updates
Support Does NOT Include
· Item Customization services
· Item Setup or Installation services
· Help with your particular web hosting/server environment