Public Ticket #1098665
service request emails


  •  2
    Jason started the conversation

    assigned managers and admins aren't getting the notification email of a new service request.

  •  12
    Influx replied

    Hi Jason,

    Apologies for the delay in getting back to you. We have had quite a number of issues coming in and it has taken a bit of time to get through all of these

    Would you mind creating the relevant temporary login accounts I check this out as it is occurring?

    Ensure you send as a Private reply

    Looking forward to hearing from you.

  •  2
    Jason replied


    user temp

    user email krapf.jason@gmail.com

    pw: Q1w2e3r4

  •  2
    Jason replied

    any luck?