Public Ticket #1256016


  • Andrew started the conversation

    When installing I get the error 

    Warning: file_put_contents(../config.php): failed to open stream: Permission denied in /var/www/html/reside/install/install.php on line 85

    Have set permissions to 775 on folders. Not working.

  • Andrew replied

    NO I'm getting a blank page with -9 at the top?

  •  12
    Influx replied

    Hi there,

    Thanks for the email.

    I am sorry that you are running into some installation issues.

    Please get in touch with your host and have them check the server error logs for any information that can indicate why this issue is coming up.

    Let me know how this goes.

  • AnaRomeroWS replied


    Sorry to write here but I really need to get in touch with you... I want to purchase your system Reside Rental Property Management and I really... really... really want to make some questions before!... And no one answers me in codecanyon... :( 

    My apologize to write here... 

    Best regards, 


  •  12
    Influx replied

    Hi Ana,

    Thanks for the follow up.

    Please share any questions you have about this product and I will be happy to help

    Looking forward to hearing back.

  • AnaRomeroWS replied


    Thanks for your response. 

    I think your system is what we are looking for... I found it on codecanyon and see the demo and I say "That's what we need!"... but there are two featureds that we would love to have with this product to make it perfect... 

    1. We need to use ACH payments, not only use Paypal with Paypal accounts and credit cards, also we need to use ACH debits payments, to let the tenants use their bank accounts... we want to  integrate Payflow gateway as an alternative to be able to receive payments through a bank account and not only with a paypal account or credit card. (We need use ACH payments) and programme recurring payments (month by month).

    Can we make these improvements related to the payment method with paypal in your system? 

    2. We would like to include a forum where tenants can communicate with each other. (I think this is simplest that the item 1)

    What options do we have in which we can work with your system and manipulate it so that we can add these improvements? Can you help us with this?

    Thanks for your time! 

    Best Regards,

  •  12
    Influx replied

    Hi Ana,

    Thanks for the follow up.

    I am afraid that we are not in a position to take up customization requests at this moment.

    You might need to hire some third party help to add this features in the plugin.'

    I hope this info helps.