Public Ticket #1332829
Login issue in admin side


  • Jibin Gregory started the conversation

    I have a problem with signin / login from the admin side . login error showing. i checked the database also, username and password is correct. but it is not login 

    Attached files:  2017-10-12-20-28-tripdew.com.png

  •  12
    Influx replied

    Hi Jibin,

    Thanks for getting in touch!

    Please delete the config.php file in the folder that you installed clientResponse to and do a clean install of the script. No data loss should be experienced if all the database tables are still intact.

    I hope this info helps.