Public Ticket #1332834
cant login from the admin side


  • Jibin Gregory started the conversation

    Hi I am wanting to find out how to change the admin password, as once the admin user logs out there is no way of getting back into the database, you can access the clients but not the super admin who is cannot change the email. I have had both my developer look at this and i have been told to contact your team to please get this fixed or for it to be corrected through product update?

    Can you please solve this issue? Am mess up. 

  •  12
    Influx replied

    Hi Jibin,

    Thanks for getting in touch!

    I have just raised this issue with our development team and they will be looking into this shortly and get back to discuss this further.

    Your patience is highly appreciated.